kera4dPrivacy Policy

Indonesia's e-payment adoption has grown significantly in recent years, with digital wallets and bank transfers now standard across entertainment and commerce platforms. This page describes what we collect when you use kera4d and how we keep that data protected. Our privacy practice reflects both the sensitivity of gaming account data and the regulatory requirements of the jurisdictions where we operate.

When you register on kera4d, we collect your identity, contact details, and payment information. We use this data to verify your account (KYC compliance), process your deposits and withdrawals, detect fraud, and meet our legal obligations. Your personal information stays encrypted on our servers and is never shared with third parties except where required by law or to process your transactions.

This policy applies to all kera4d users—whether you access us from Jakarta, Surabaya, Bandung, Medan, or other supported regions. Our commitment is to handle your data transparently, minimally, and securely. If you have questions about how we collect or use your data, this page explains our practice in detail.

What We Collect and How We Use It

We collect data at three points: registration, deposit/withdrawal, and account activity. At registration, we ask for your legal name, government ID number, email, phone number, and date of birth. This data is mandatory for account verification (KYC) and compliance with anti-money-laundering regulations. We do not store your ID document itself on kera4d—we verify it and discard the image—but we keep a record of the verification status and timestamp.

When you deposit or withdraw, we collect payment details: your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your account identifier, and transaction amounts and dates. This data is necessary to process your payment, prevent duplicate transactions, and detect fraud. We also record your IP address, device type, and browser during login to identify unusual access patterns.

KYC data

Name, ID number, phone, email, and date of birth collected at registration and used to verify your identity and comply with law.

Payment data

Payment method, account number, transaction amounts, and dates recorded to process deposits and withdrawals securely.

Activity data

Login IP addresses, device fingerprints, market entries, and withdrawals logged to detect fraud and monitor compliance.

Cookies

Session tokens and preference settings stored on your browser to keep you logged in and remember your account preferences.

On kera4d, we use your data for four purposes. First, account verification: we confirm your identity to prevent fraud and account takeover. Second, payment processing: we execute your deposits and withdrawals and reconcile transactions. Third, fraud detection: we monitor your account activity for unusual patterns (rapid deposits and cashouts, login from unexpected countries, multiple simultaneous accounts) and may freeze your account temporarily if suspicious activity is detected. Fourth, compliance: we retain records of your KYC data, deposits, and withdrawals for a minimum of five years to satisfy regulatory requirements in your jurisdiction.

We do not sell your data to third parties. We may share your information with payment processors (e.g., the payment gateway that handles your mobile banking or bank transfer), fraud-detection services, and law enforcement if required by court order. These processors are bound by confidentiality agreements and use your data only for the purpose we specify.

Data Retention and Deletion

We keep your KYC data (name, ID number, phone) for as long as your account is active, plus five years after closure. This retention period is required by Indonesia's financial-compliance regulations. Your payment transaction history is retained for five years. Your browsing history and IP logs are deleted after 90 days. Once your account is closed, we securely delete all your data except records required by law (which we de-identify where possible).

You can request deletion of non-essential data by contacting our support team, provided the deletion does not conflict with legal retention requirements. We will acknowledge deletion requests within 10 business days and advise if any data must be retained for compliance.

Your Rights and Our Commitments

Our kera4d servers and data centres may be located outside your jurisdiction, including outside Indonesia. Where data crosses borders, we apply encryption and contractual safeguards to ensure the same level of protection as domestic storage. If you have concerns about data location, contact our support team for details.

We use encryption (TLS 1.2 or higher) for all data in transit between your browser and our servers. Data at rest on our kera4d servers is encrypted using AES-256. Your password is hashed (salted and one-way) and is never readable by our staff. Two-factor authentication adds an additional security layer for login and withdrawals. If we detect a data breach affecting your account, we will notify you within 72 hours and advise you to change your password and enable 2FA if you have not already.

Cookies and Tracking

We use cookies to maintain your login session and remember your account preferences. Session cookies are deleted when you log out; preference cookies persist for up to one year. We do not use tracking pixels or third-party analytics cookies that identify you personally. We use aggregate analytics (not tied to your identity) to understand which kera4d pages are visited most often and where we can improve performance.

Amendments and Contact

We may update this privacy policy at any time. Material changes (new data collection or new uses) will be announced on your kera4d account dashboard; you will be given 30 days to accept or close your account. If you have questions about our privacy practice, contact our support team at [email protected] or through the Help section on your account dashboard. You can also request a copy of this policy in writing.

Services on kera4d are available only where local law permits. Your account registration includes a jurisdiction check; if you access kera4d from a restricted region, your account will be suspended pending verification. This privacy policy applies to all supported jurisdictions under the same terms.